Frederick470
2 Contributions
Very responsive and helpful support
I asked a question regarding versions of Minecraft forge they supported and they asked which version I required and provided it as an option within 24 hours
Murphy369
5 Contributions
Service works well
Service works well, though not as easy as some other places I have seen for Empyrion (you'll have to tinker with yaml files on your own). But for the price I can't really complain. Customer service was very friendly and helpful.
Paige Pena
1 Contribution
Response time was quite fast and my…
Response time was quite fast and my problem with the VOIP was solved. Thanks a lot.
Super fast support
Super fast support. Very helpful. Solved issues as always. Thanks nitrous
Dan Ferguson
5 Contributions
Easy and straightforward hosting with great support
I've purchased servers for Minecraft and Terraria and in both cases the experiences was very straight-forward, easy to setup.
Anytime I ran into hitches with either the server itself or billing, the support team always answered very quickly and they should be commended for that.
I highly recommend Nitrous :)
Abigail M500
2 Contributions
Reliable and User-friendly
Reliable, sorted out any problems I had instantly. Jordan was very helpful. Easy to host modded Minecraft and no lag at all.
Sullivan473
2 Contributions
A Decade of fantastic service!
I have been paying for my servers from Nitrous Networks for nearly 10 years and have always found them to have excellent customer service and technical knowledge.
I'll definitely be continuing with them for the next decade!
Seems like a good service
Seems like a good service, so far so good.
Lauren Weaver
1 Contribution
Billing Fixed!
I had a small issue where I was being double billed. I messaged them about the issue with evidence, and they got back to me the same day (on a weekend I might add)
Not only did they resolve the issue they noticed I was making payments to them I shouldnt have been for MONTHS. They refunded what they could, and the rest was credit for their services.
All done within 48 Hours 10/10
Amazing staff, quality service, exceptional experience.
My favorite part of NN's service so far has been the amazing staff. I requested a certain addon to be included in the Mod Manager and the team made it available. I asked to have my game server switched to a certain beta branch and they set me right up.
They are so friendly and helpful I just feel like they are excited about the work they do and the service they provide. That means the world to me because I know very little about running a server and NN makes it so easy and enjoyable.
I think their rates are very fair and they are flexible... I just choose however many slots I can afford and it works perfectly for me.
Their TCAdmin panel is simple and robust. I have access to rcon, a command-line editor tool and a file manager, which are the bulk of my needs, but they have more tools as well. I can also connect via FTP if needed. Scheduled tasks, like a nightly automatic restart, are very easy to set up.
I'm not sure what else to say but I'm really happy I found NN. I'll have been with them five years on Jan 29th of this year and I'm looking forward to more years to come.
Logan R319
2 Contributions
Their service is cheaper then other…
Their service is cheaper then other services, works wonders, customer service is very friendly and helpful. I would recommend to anyone.
I've used Nitrous Networks on and off…
I've used Nitrous Networks on and off for around 6 years now, I can say they are by far the best GameServer hosting company I've used, their "NitroPanel" is incredibly user friendly and simple to use, unlike other panels in my experience,
I would, and have strongly recommended them.
Terraria Server of 3 years
I've had a Terraria server here for about 3 years, I've had amazing experiences with the support staff, I've had the same person help me the entire time and he's always set up my servers extremely quickly
Melvin760
4 Contributions
Ive used Nitrous Networks for 5-6 years…
Ive used Nitrous Networks for 5-6 years and never have I ever really had a non easy issue, but when I did the support has always been amazing and gracious..
Imagine my surprise when I bought a Rust server, started getting a lot of issues such as missing files, outdated plugins in their mod manager, steam updating the server makes it more updated than any other rust client can be yet, and I contacted support where they have been unable to help with any of those mentioned issues.
Im honestly dissappointed in the Host more and more, feels like they are losing their touch in this once awesome Host.. therefor 2 stars and not 1, because this was once really really great but the last couple of years they have sunk more and more sadly, especially with their support...
Raymond R.
2 Contributions
Very happy with the service I received
Very happy with the service I received. Jacob was fast and took care of my request perfectly.